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Frequently asked
questions

If you can’t find the answer to your question here, please contact us.

 

How should I attach my labels?

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Elephant Tags can be pinned or sewn into clothing, coats and bags. Elephant Tags come with safety pins as standard, but you can add a small sewing kit to your order if you prefer to sew your labels in. We recommend pinning labels into outer clothing, such as coats, but our labels are soft enough to wear on normal clothing too. We supply Prym safety pins (pretty much the best out there) to securely fasten Elephant Tags to standard clothing care labels. Pinning them also makes them transferrable from garment to garment, and you’ll need less labels. If you prefer to stitch them in, they can be sewn onto clothing care labels, or directly onto garment material. Lots of our customers pin one into their bag linings too. 

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Are Elephant Tags washable?

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Yes, Elephant Tags can be washed at 30 degrees. They shouldn’t go in a tumble dryer, and we recommend a cool iron if required. They are not suitable for dry cleaning, and should not be put in a wash with bleach. We specifically supply brass Prym safety pins, which are rust-proof, meaning you don’t have to worry about the pins going through the wash. 

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Will everyone see my telephone numbers?

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No. Elephant Tags are designed to be sewn or pinned inside clothing, making them discreet while remaining easy to find if needed. If you don't want names to be visible, you could use an initial, or number your contacts from 1 to 4. 

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Can I choose which numbers appear?

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Yes. Each tag can be personalised with the telephone numbers that matter most to you. 

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How many numbers can I add?

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Each label includes up to 4 names and 4 numbers (8 lines in total).

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Is there a character limit for names and numbers?

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Names and numbers should not exceed 12 characters per line. 

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Who are they suitable for?

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Children, teenagers, adults, older people, people living with dementia, travellers, vulnerable young people and adults, students, and anyone who wants a reliable backup when a mobile phone isn’t available. 

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Can I order multiple packs?

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Yes. Our Mix & Match option is perfect for families and groups who need multiple sets of numbers. Organisations and groups wishing to purchase bulk orders are advised to contact us to discuss requirements. ​​

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