Terms and Conditions
Last updated 8 August 2026
These Terms and Conditions apply to purchases made through Elephant Tags (“we”, “us”, “our”) website. By placing an order through our website, you agree to these Terms and Conditions.
1. Products
We aim to ensure that all product descriptions, photographs and prices on our website are accurate. However, colours and appearance may vary slightly from what is shown on screen. All products are subject to availability.
2. Orders and Payment
When you place an order, you are making an offer to purchase the products from us. Your order will be confirmed once payment has been successfully received and we have accepted your order. We reserve the right to cancel an order where a product is unavailable or where there is an obvious pricing or listing error. If we cancel an order after payment has been made, we will provide a full refund.
3. Prices
All prices are shown on our website at the time of purchase. Any applicable delivery charges will be shown before you complete your order. We reserve the right to change our prices at any time, but changes will not affect orders that we have already accepted.
4. Delivery
We will aim to dispatch orders within the timeframe stated on our website. Delivery times are estimates and may occasionally be affected by circumstances outside our control.
5. Returns and Refunds
If you are purchasing as a consumer, you have legal rights relating to faulty, damaged or incorrectly described products. Nothing in these Terms and Conditions affects your statutory rights. Where applicable, you may also have a legal right to cancel an online order within the relevant cancellation period. Any cancellation rights and exceptions that apply will be explained on our website or provided with your order. Please also refer to our Shipping and Returns Policy.
6. Product Safety – Safety Pins
Some of our products are supplied with safety pins or other small components that may cause injury if used incorrectly. Safety pins are sharp and should be handled with care. Keep them away from children and use them only for their intended purpose. By purchasing and using a product supplied with safety pins, you acknowledge that safety pins can cause injury if handled or used improperly. We are not responsible for injury resulting from the misuse, incorrect handling or improper use of safety pins, except where liability cannot legally be excluded or limited, including liability for death or personal injury caused by our negligence or any other liability that cannot legally be excluded or limited.
7. Liability
Nothing in these Terms and Conditions excludes or limits any liability that cannot legally be excluded or limited. To the extent permitted by law, we will not be responsible for losses arising from the misuse of our products or from failure to follow any instructions or safety warnings provided with the product. Nothing in these Terms and Conditions affects your legal rights as a consumer.
8. Website Use
We make reasonable efforts to keep the information on our website accurate and up to date. We cannot guarantee that the website will always be available or free from errors. You must not use our website for any unlawful purpose or attempt to interfere with its operation.
9. Privacy
We will handle your personal information in accordance with our Privacy Policy, which is available on our website.
10. Changes to these Terms and Conditions
We may update these Terms and Conditions from time to time. The version in force at the time you place an order will apply to that order.
11. Governing Law
These Terms and Conditions are governed by the laws of England and Wales, unless applicable law requires otherwise.
If you have any questions or concerns about an order, please contact us.